Some systems are experiencing issues

Past Incidents

Friday 28th November 2025

No incidents reported

Thursday 27th November 2025

NBN Vonex - NBN - Tamworth NSW Unplanned Outage 27/11/2025

NBN have reported a critical NBN fault impacting services in Tamworth and surrounds with 64,448 NBN services across all retail service providers has been resolved 27/11/2025 16:42 AEDT

Wednesday 26th November 2025

NBN Vonex - NBN and Mobility - NSW Severe Storms 26/11/2025

Severe weather across Central & Northern New South Wales (NSW) is impacting the commercial power supply, resulting in disruptions on the NBN and Optus Mobility networks. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by NBN and Optus with guidance from the commercial power providers. Technicians will be dispatched to sites only when it is safe to do so.

As at 16:45 AEDT on 27/11/2025, 22,618 across all providers including Vonex are currently unable to access the nbn® network across the following technologies: Fibre to the Node (FTTN), Fibre to the Premises (FTTP), Fibre to the Building (FTTB), Hybrid Fibre Coaxial (HFC) and Fixed Wireless (NWAS).

Locations Impacted

Adamstown, Airds, Annandale, Arcadia North, Artarmon, Avalon Beach, Baulkham Hills, Bayview, Beecroft, Blackheath, Blacktown, Blaxlands Ridge East, Bossley Park, Branxton-Greta, Broombee, Brushgrove, Bundanoon North, Cabramatta, Campbelltown, Carlton, Castle Hill, Casula, Chester Hill, Coolah, Cronulla, Doonside, Eastwood, Elderslie, Erina, Gladstone, Grafton, Grays Point, Hillview Avenue Gwynneville, Holsworthy, Kulnura, Kulnura East, Kurrajong, Lochinvar South, Mangrove Mountain, Mangrove Mountain South, Manildra, Mona Vale, Mount White, Nashdale, Narara, Nelson, New Lambton, North Epping, North Glendon Brook, North Rocks, North Ryde, Northbridge, Oakville, Orange, Paddys River, Parramatta, Quakers Hill, Redfern, Rooty Hill, Rose Bay, Rothbury, Ryde, Sackville West, Sedgefield, Simpsons Hill, South Turramurra, St Marys, Strathfield, Sunny Corner, Surry Hills, Terrigal, Tregear, Uralla, Villawood, Wallsend, Wedderburn South, West Belford, Wilberforce North, Wingello, Woodford Island, Yetholme.

Tuesday 25th November 2025

No incidents reported

Monday 24th November 2025

NBN Vonex - NBN and Mobility - SE QLD Severe Storms 24/11/2025

Severe storms that swept through South East Queensland afternoon 24/11/2025 has caused multiple local power outages with impact to individual NBN services and mobile towers in the region. Carriers and Energex are working to restore power as a priority weather permitting.

Since the last update, 5,508 nbn services have been restored. As at 9:45 on 27/11/2025, 8,256 nbn services across all retail service providers are currently remain impacted, across the following technologies, Fibre to the Node (FTTN), Fibre to the Building (FTTB), Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC), and Fixed Wireless (FW).

Locations Impacted

Albany Creek, Alexandra Hills, Bardon, Bellmere West, Bethania, Boreen Point, Borallon, Bribie Island, Browns Plains, Buderim, Caboolture, Camp Mountain, Cedarton, Chermside West, Churchable, Cleveland, Coolum Beach, Cooroibah, Cooroy, Crestmead, D'Aguilar South, David Cootharaba, Enoggera, Gatton, Gleneagle, Jindalee, Kallangur And Petrie, Lake Macdonald, Meldale, Mermaid Waters, Moorina, Mount Ommaney, Narangba, Ningi, Ocean View, Paddington, Rochedale South, Runaway Bay, South-East, Sunnybank, Sunshine Coast Caloundra, Sunshine Coast Noosa, Surfers Paradise, Tallai, Thornlands, Tinbeerwah West, Toorbul, Urraween, Waterford West, Wilston, Woodford and Zillmere.

Sunday 23rd November 2025

No incidents reported

Saturday 22nd November 2025

No incidents reported