Some systems are experiencing issues

Past Incidents

Monday 25th May 2020

MAINTENENCE, scheduled 5 years ago

This is to notify you that our upstream data engineers will be conducting three emergency maintenance events in our Queensland data centre to standardize the configuration across the network.

Planned Activities Details:

Impacts:

Some outbound calls to Telstra Queensland (QLD) numbers may be dropped mid-call.

Some inbound calls from Telstra customer calling to Symbio Queensland (QLD) DIDs may experience intermittent connection failure for up to 8 minutes during the maintenance window. Reattempting will connect.

Activity Start Time: Friday, 2020-05-22 @ 00:01 AEST (GMT+10)

Activity End Time: Friday, 2020-05-22 @ 03:30 AEST (GMT+10)

Activity Start Time: Tuesday, 2020-05-26 @ 00:01 AEST (GMT+10)

Activity End Time: Tuesday, 2020-05-26 @ 03:30 AEST (GMT+10)

Activity Start Time: Wednesday, 2020-05-27 @ 00:01 AEST (GMT+10)

Activity End Time: Wednesday, 2020-05-27 @ 03:30 AEST (GMT+10)

Sunday 24th May 2020

No incidents reported

Saturday 23rd May 2020

No incidents reported

Friday 22nd May 2020

No incidents reported

Thursday 21st May 2020

No incidents reported

Wednesday 20th May 2020

No incidents reported

Tuesday 19th May 2020

No incidents reported