Past Incidents

NBN and Optus have advised service outage that have been caused by ex-Tropical Cyclone Koji, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn and Optus with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.

There are currently multiple significant bushfires burning across Victoria, driven by persistent high temperatures and elevated fire danger ratings in several regions. At this time, there is no confirmed damage to NBN or Mobile network assets; however, impacts will continue to be monitored closely throughout the day. The elevated bushfire risk may result in service disruptions, access constraints, and potential safety‑related delays to any restoration activities.