Some systems are experiencing issues

Past Incidents

Sunday 19th April 2020

PBX-AU UPDATE 1

Service is currently affected by Fibre Repair planned maintenance

Planned Start [Sydney Time]: 19/Apr/20 6:00 AM

Planned Finish [Sydney Time]: 19/Apr/20 6:00 PM

Further updates will be provide once available.

PBX-AU Voice service disruption

Vonex Engineers are aware of some issues ongoing with our voice service platform We are currently working on it to get it resolved as soon as possible.

Symptom: Intermittent loss of Registrations and calls

Date Started: 19/04/2020

Time Started: 06:20 AEST

Saturday 18th April 2020

No incidents reported

Friday 17th April 2020

No incidents reported

Thursday 16th April 2020

PBX-AU FIXED

The reported issue has been fixed. If you are still experiencing this issue, please let us know as soon as possible

PBX-AU UPDATE 2

Engineers have completed the works and replaced the faulty hardware. We are now monitoring the fix

PBX-AU UPDATE 1

Engineers are onsite to replace faulty hardware

PBX-AU Voice service disruption

Vonex Engineers are aware of some issues ongoing with our voice service platform We are currently working on it to get it resolved as soon as possible.

Symptom: Poor voice quality

Date Started: 16/04/2020

Time Started: 13:05

Wednesday 15th April 2020

No incidents reported

Tuesday 14th April 2020

No incidents reported

Monday 13th April 2020

No incidents reported

Sunday 12th April 2020

No incidents reported