Some systems are experiencing issues

Vonex Customer Portal

Operational

Vonex Residential Voice

Operational

Mobile Voice

Operational

Mobile Broadband

Operational

PBX-AU

Operational

NBN

Partial Outage

Vonex SIP Trunks

Operational

Vonex FAX

Operational

ASIA

Scheduled Maintenance

Vonex PBX Maintenance

Vonex wishes to advise that we will be performing scheduled maintenance on 08/09/2025 from 22:00 to 22:10 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Maintenance • Expected downtime: 10 minutes

During this time, you may experience a brief service disruption. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Past Incidents

Thursday 8th December 2022

No incidents reported

Wednesday 7th December 2022

No incidents reported

Tuesday 6th December 2022

No incidents reported

Monday 5th December 2022

PBX-AU Voice service disruption

UPDATE 1

Vonex Engineers were aware of some issues ongoing with our voice service platform due to a hardware failure This has been fixed

Symptom:

Date Started: 05 Dec 2022

Time Started: 13:30 AEDT

Date Ended: 05 Dec 2022

Time Ended: 15:15 AEDT

Sunday 4th December 2022

No incidents reported

Saturday 3rd December 2022

No incidents reported

Friday 2nd December 2022

No incidents reported