All systems are operational

Past Incidents

Monday 13th November 2023

No incidents reported

Sunday 12th November 2023

No incidents reported

Saturday 11th November 2023

No incidents reported

Friday 10th November 2023

No incidents reported

Thursday 9th November 2023

No incidents reported

Wednesday 8th November 2023

Mobile Voice Mobile Outage Resolved

The reported issue has been fixed. If you are still experiencing this issue, please let us know as soon as possible

UPDATE 1

Engineers are continuing to work through rectifying. Some phone services are gradually being restored.

This may take a few hours for all services to come back on line and different services may restore at different sites over that time. No action is required and services will be automatically restored.

We will provide further update once available.

Major Mobile Outage

Optus have reported a nationwide outage impacting mobile voice and mobile broadband services for all Optus brands and resellers including Vonex This major outage is being investigated with the highest priority and no workaround is available.

Tuesday 7th November 2023

No incidents reported