Some systems are experiencing issues
Scheduled Maintenance
Vonex PBX Maintenance

Vonex wishes to advise that we will be performing scheduled maintenance on 02/07/2025 from 23:00 to 23:30 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 30 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Past Incidents

Saturday 19th October 2024

No incidents reported

Friday 18th October 2024

No incidents reported

Thursday 17th October 2024

No incidents reported

Wednesday 16th October 2024

No incidents reported

Tuesday 15th October 2024

NBN Vonex Wholesale - NBN - Unplanned Outage VIC 15/10/2024

NBN - Unplanned Outage VIC 15/10/2024 Vonex has become aware of an unplanned outage impacting NBN services in some areas in VIC, investigation is presently ongoing with upstream provider. Current locations impacted are: Karingal; Cheltenham; Keysborough; Dandenong.

UPDATE:

Services in South-East Melbourne have been restored following two separate, unrelated fibre breaks yesterday afternoon. The fibre breaks occurred after trucks hit aerial cables at two different sites in Melbourne's suburbs. Our upstream carrier teams worked throughout the night to resolve the fibre breaks which were restored at 1am in Tottenham and 4.30am in Mulgrave.

Monday 14th October 2024

No incidents reported

Sunday 13th October 2024

No incidents reported