All systems are operational

Past Incidents

Sunday 3rd August 2025

No incidents reported

Saturday 2nd August 2025

No incidents reported

Friday 1st August 2025

No incidents reported

Thursday 31st July 2025

NBN and Mobile Outage - Regional Northern QLD 31/07/025 - Restored

NBN and Optus Mobile networks have reported NBN fibre break impacting services in Bayview Heights, Bentley Park, Bungalow, Earlville, Manoora, Manunda, Mooroobool, Mount Sheridan, Westcourt and Woree QLD 4868, 4869, 4870 has been restored and services have recovered. Any faults to Vonex services should be reported as normal.

Wednesday 30th July 2025

No incidents reported

Tuesday 29th July 2025

No incidents reported

Monday 28th July 2025

Vonex PBX Maintenance, scheduled 5 days ago

Vonex wishes to advise that we will be performing scheduled maintenance on 28/07/2025 from 22:00 to 23:30 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 90 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.