Wednesday 29th October 2025

Mobile Voice Optus Mobile Voice - Regional Outage in Port Douglas - Daintree, QLD 29/10/2025

Optus is working on restoring an outage affecting services. Updated details on the outage are below:

Affected services: Mobile Voice and Mobile Data Affected area: Port Douglas - Daintree, QLD Cause: Unplanned Equipment failure

Emergency Call Service (000): The impact on calls to Emergency Services is currently under investigation or may vary. Customers may not be able to contact Emergency Services using the Optus mobile network unless they are within coverage of another mobile network provider or are able to call over WiFi.

Vonex will advise further updates when available