Some systems are experiencing issues

Past Incidents

Tuesday 23rd June 2020

Emergency Maintenance Notice, scheduled 5 years ago

Maintenance This is a notice for emergency maintenance scheduled for 23rd June.

CUSTOMER IMPACT: Vonex engineers will take all the necessary steps to ensure no impact on services. However due to the nature of the works involved, please be advised that ALL services hosted in the Sydney Data center could be impacted for short intermittent intervals of time.

MAINTENANCE ACTION: Vonex engineers were alerted to a failed router in the High Availability Cluster in Sydney Data Centre on 20th June 2020. Engineers will be replacing the failed unit and adding this router to the High Availability Cluster.

DATE/TIME WINDOW: 6 hour window during:

23rd June @ 2100 to 0300 (NEXT DAY) AEST

Should you have any questions regarding this emergency maintenance, please open a support request with the Vonex Helpdesk, support@vonex.com.au.

Monday 22nd June 2020

No incidents reported

Sunday 21st June 2020

emergency maintenance scheduled for tonight, scheduled 5 years ago

Maintenance This is a notice for emergency maintenance scheduled for tonight.

CUSTOMER IMPACT: We expect no impact on services hosted in Sydney Data Centre.

MAINTENANCE ACTION: Vonex engineers were alerted to a failed router in the High Availability Cluster in Sydney Data Centre on 20th June 2020. Engineers will continue their works tonight to bring this device online.

DATE/TIME WINDOW: 6 hour window during:

21st June @ 2100 to 0300 (NEXT DAY) AEST

Should you have any questions regarding this emergency maintenance, please open a support request with the Vonex Helpdesk, support@vonex.com.au.

Emergency Maintenance Notice, scheduled 5 years ago

Maintenance This is a notice for emergency maintenance scheduled for tonight.

CUSTOMER IMPACT: We expect no impact on services hosted in Sydney Data Centre.

MAINTENANCE ACTION: Vonex engineers were alerted to a failed router in the High Availability Cluster in Sydney Data Centre.

DATE/TIME WINDOW: 1-hour window during:

21st June @ 0000 to 0100. AEST

Saturday 20th June 2020

No incidents reported

Friday 19th June 2020

No incidents reported

Thursday 18th June 2020

No incidents reported

Wednesday 17th June 2020

No incidents reported