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Past Incidents

Monday 10th March 2025

No incidents reported

Sunday 9th March 2025

No incidents reported

Saturday 8th March 2025

No incidents reported

Friday 7th March 2025

Ex-Tropical Cyclone Alfred - Ongoing Impacts to NBN and Mobile Services in SE QLD and NTH NSW

Ex-Tropical Cyclone Alfred continues to cause significant impact to Southeast Queensland and Northern New South Wales, bringing strong winds, heavy rainfall, and flooding that has 280 mobile tower site and many individual Vonex services on the NBN networks in these regions offline due to power outages, largest impact being major NBN outage in Nerang on the Gold Coast.

NBN and Optus Mobile have activated emergency management teams and deployed additional local resources throughout the region to manage power outages and work with emergency services to restore services weather conditions permitting.

Further updates will be provided by normal communication channels as situation progresses.

Thursday 6th March 2025

No incidents reported

Wednesday 5th March 2025

No incidents reported

Tuesday 4th March 2025

No incidents reported