Past Incidents

Monday 7th July 2025

No incidents reported

Sunday 6th July 2025

No incidents reported

Saturday 5th July 2025

No incidents reported

Friday 4th July 2025

No incidents reported

Thursday 3rd July 2025

Vonex PBX Maintenance, scheduled 3 weeks ago

Vonex wishes to advise that we will be performing scheduled maintenance on 03/07/2025 from 22:30 to 22:50 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 20 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Wednesday 2nd July 2025

Vonex PBX Maintenance, scheduled 4 weeks ago

Vonex wishes to advise that we will be performing scheduled maintenance on 02/07/2025 from 22:00 to 22:30 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 30 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Severe Weather Event - East Coast NSW - 02/07/2025

Both Optus and NBN have confirmed outages caused by severe weather across the East Coast of NSW that impacted commercial power supply to carrier infrastructure has been resolved and all services should be back online. Any services that have not recovered should be treated as normal faults and raised with Vonex support teams if necessary.

Tuesday 1st July 2025

No incidents reported