Some systems are experiencing issues

Past Incidents

Tuesday 22nd July 2025

Vonex PBX Maintenance, scheduled 1 week ago

Vonex wishes to advise that we will be performing scheduled maintenance on 22/07/2025 from 22:30 to 23:00 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 30 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

NBN NBN - Gold Coast QLD and Northern NSW

Outage briefly impacting Legacy Gold Coast NBN services has been resolved, any further issues should be raised with Vonex Support Desk as normal.

Monday 21st July 2025

Vonex PBX Maintenance, scheduled 2 weeks ago

Vonex wishes to advise that we will be performing scheduled maintenance on 21/07/2025 from 22:00 to 23:00 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 60 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Sunday 20th July 2025

No incidents reported

Saturday 19th July 2025

No incidents reported

Friday 18th July 2025

No incidents reported

Thursday 17th July 2025

Vonex PBX Maintenance, scheduled 2 weeks ago

Vonex wishes to advise that we will be performing scheduled maintenance on 17/07/2025 from 22:30 to 23:30 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 60 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Wednesday 16th July 2025

Vonex PBX Maintenance, scheduled 2 weeks ago

Vonex wishes to advise that we will be performing scheduled maintenance on 16/07/2025 from 22:30 to 23:00 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 30 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.