Some systems are experiencing issues

Past Incidents

Monday 28th July 2025

Vonex PBX Maintenance, scheduled 5 days ago

Vonex wishes to advise that we will be performing scheduled maintenance on 28/07/2025 from 22:00 to 23:30 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 90 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Sunday 27th July 2025

No incidents reported

Saturday 26th July 2025

No incidents reported

Friday 25th July 2025

No incidents reported

Thursday 24th July 2025

Vonex PBX Maintenance, scheduled 1 week ago

Vonex wishes to advise that we will be performing scheduled maintenance on 24/07/2025 from 21:00 to 22:00 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 60 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Wednesday 23rd July 2025

Vonex PBX Maintenance, scheduled 1 week ago

Vonex wishes to advise that we will be performing scheduled maintenance on 23/07/2025 from 22:00 to 23:00 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 60 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

Tuesday 22nd July 2025

Vonex PBX Maintenance, scheduled 1 week ago

Vonex wishes to advise that we will be performing scheduled maintenance on 22/07/2025 from 22:30 to 23:00 AEST.

Maintenance Details: • Service(s) affected: Vonex Hosted PBX • Purpose: PBX Upgrade to v68.0.42. • Expected downtime: 30 minutes

During this time, you may experience a brief service disruption.

We apologize for any inconvenience and appreciate your patience.

If you have any questions or concerns, please contact our support team at business-support@vonex.com.au.

NBN NBN - Gold Coast QLD and Northern NSW

Outage briefly impacting Legacy Gold Coast NBN services has been resolved, any further issues should be raised with Vonex Support Desk as normal.